Yes — our homes are pet-friendly. A per-stay pet fee applies (shown in your price breakdown before you book). Just add your pets when selecting guests and the fee is calculated automatically.
Check-in is from 4:00 PM and check-out is by 11:00 AM. You'll receive door codes and arrival details by email before your stay.
Often, yes. Early check-in and late check-out are offered as add-ons when the calendar allows, with the fee shown on each property page. Email us at stay@thewoodwayhousing.com and we'll confirm availability for your dates.
Pool heating is available at select homes for an additional daily fee, which varies by home and season. Email us with your dates and we'll confirm the exact rate before you book.
Our homes are in residential Woodlands neighborhoods, typically a 10–15 minute drive to Market Street, The Woodlands Mall and the Waterway. Each property page shows its approximate location on the map.
Most of our homes are within a 10–15 minute drive of Memorial Hermann The Woodlands and the surrounding medical district — a popular choice for families visiting for treatment or medical stays.
Yes. Every home includes free private parking — most have a driveway and garage. No permits or paid lots needed.
Most homes have a short minimum stay (typically 2–3 nights), which can vary by season. The calendar on each property page only lets you select valid stays, so what you can book is always accurate.
Yes. Payments are processed by Stripe, a PCI-compliant payment provider used by millions of businesses. We never see or store your card details.
You get a full refund if you cancel within 24 hours of booking, or any time up to 14 days before check-in. Cancellations 7–14 days before check-in receive a 50% refund of the nightly rate; within 7 days, the booking is non-refundable. The full policy is shown on every property page before you book.
Booking direct means no platform service fees, direct communication with your host, and the best available rate. You also get access to our guest portal with door codes, Wi-Fi details and one-tap support.
Yes — every home has fast Wi-Fi included, suitable for streaming and remote work. Your network name and password are shared in the guest portal before check-in.
Email us any time at stay@thewoodwayhousing.com — we reply quickly, including during evenings and weekends. Guests also get access to a guest portal with everything about their home.
Still have a question? Email stay@thewoodwayhousing.com.